Shipping policy

Where we deliver

We deliver free of charge to every city in Pakistan, including Gilgit-Baltistan and AJK. All shipments are fully insured until signed for by the recipient.

Delivery times

Karachi, Lahore, Islamabad and Rawalpindi: 1–2 working days.

All other cities: 3–5 working days.

Working days are Monday to Saturday, excluding public holidays. Orders placed after 2 pm PKT are processed the next working day.

Express delivery

Same-day express delivery is available in Karachi, Lahore and Islamabad for Rs 3,500 on orders confirmed before 2 pm PKT.

Couriers and tracking

We ship with TCS, Leopards and M&P. You will receive a tracking ID by SMS and email when your order is dispatched, and can follow it on our order tracking page.

Identity verification

For orders above Rs 1,000,000 the courier may ask to see the recipient's CNIC at delivery.