Terms & conditions

Last updated 01 October 2026

Prices

All prices are in Pakistani Rupees and inclusive of applicable taxes including GST. Prices may change without notice; the price at the time of order confirmation applies.

Orders

An order is confirmed when you receive an order number. We may cancel an order in case of stock or pricing errors, with a full refund.

Pre-orders

Pre-order pieces require a deposit at checkout. The balance is due before dispatch. Dispatch dates are estimates supplied by the manufacturer.

Cash on Delivery

Orders of Rs 500,000 or more require a 20% advance via online payment. Refusing a COD parcel without cause may result in COD being unavailable for future orders.

Governing law

These terms are governed by the laws of the Islamic Republic of Pakistan; courts at Lahore have jurisdiction.

Questions about this policy? Contact the concierge.